Our chatbot development services
Select the right option for customer experience automation
There is a lot of talk on the Internet about how easy it is to create a conversational chatbot. In addition, there are many visual tools for creating dialogs. In this case, their developers claim you do not need to be a programmer. Many platforms promise that the creation process is only five minutes and five easy steps. But is it? Marketers rarely mention that most chatbots will need programming. And often, the process is much more complicated and requires a reasonably large amount of work
Free Consultation
You share your problems, ideas, and pain points you want to address
- 2 hours meeting to discuss inputs
- We are preparing possible improvement areas
- We present our vision to solve issues
- Analyses if a bot is a right way to address issues?
- The best way of resolution
- ROI drivers
Discovery
Details on existing processes. Discuss use cases to automate and improve
- We analyse demands and client needs
- We create dialogue design
- We define the next steps
- Scope of work
- Customer journey
- List of actions to be done on the customer side
Delivery
Define a scope of work and deliver the solution
- Technical design
- Dialogue and software development
- Integration with internal platforms
- A solution that covers required use cases
- Integrated customer's software environment
- Go-To-Market plan and promotion activities
GoLive
Focus on the audience. Setup tools to get customer feedback
- Test with focus audience
- Tune logic based on feedback
- Final launch preparation
- The solution is adopted and improved based on client inputs
- The solution is finally tested
- Launched for all clients
Continuous improvement
Based on customer requests and feedback, improve answers
- Post-launch analyses
- Track and satisfy new demands
- Chatbots education and support
- 99.8% service availability
- The smartest chatbot that serves 85% of client requests
- Continuous learning and new skills fulfillment
Audit your bot
Describe your problems, ideas, and pain points
- Define the logic and workflow of the service
- Testing the current solution
- Find out possible improvement areas
- List of recommendations
- Scope of possible work
- List of possible business benefits