What are the benefits of an e-commerce chatbot?
According to Statista, 34% of respondents prefer to communicate with artificial intelligence, implying a chatbot or virtual assistant, in relation to e-commerce.
Businesses have always sought to respond to customer requests efficiently and quickly to ensure consumer loyalty to the brand. Today it is a must for a successful company. As before, a man looked for the help of machines in this difficult work. But this time there was a revolution in customer service. And the innovation responsible for this is artificial intelligence. An AI-based virtual assistant is considered the future of customer service and chat bots development companies help to put into practice.
LEARNING INTELLIGENCE
We train chatbots both before launch and after. Our team helps to make the bot smarter and contextually relevant to your business
BOT ANALYTICS
We provide detailed analytics for a deep understanding of the bots' conversations, the most frequently used keywords and the analysis of user moods
INTEGRATION
We make smooth integration with CRM and other corporate systems. We connect databases with data and enrich the knowledge base
MULTICHANNEL
The multi-channel strategy allows you to use one chatbot solution for various messaging platforms, including voice channels
✔ Unlimited users
✔ Widget for web site
✔ One integrated messenger
✔ All functions from Startup package
✔ Analytics
✔ Standard technical support
✔ Two integrable messengers
✔ All function Business package
✔ Integration with systems
✔ Dedicated manager
✔ Premium technical support
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