Why does your business need an AI chatbot?

Businesses have always sought to respond to customer requests efficiently and quickly to ensure consumer loyalty to the brand. Today it is a must for a successful company. As before, a man looked for the help of machines in this difficult work. But this time there was a revolution in customer service. And the innovation responsible for this is artificial intelligence. An AI-based virtual assistant is considered the future of customer service and chat bots development companies help to put into practice.