About Us

About Us

Widelogics specializes in both consulting and outsourcing processes related to building and supporting chatbots. We are a chatbot developer and create inspirational conversations, not ordinary scenarios. Our primary goal in any project is to increase by 100% the number of potential customers through electronic channels and to bring NPS to at least thirty. And it is possible!

The unique strength of Widelogics is because we adhere to the principle of win-win. We use the knowledge gained in projects to enhance our expertise, and we distribute the collected and enhanced expertise across all partners. The evolution of each chatbot brings irreplaceable knowledge when training our team, partners and the algorithms themselves.

Our experience

Widelogics is one of leading chatbot companies and focuses on a limited number of industries to provide the best service in its segment. They base our experience on automating workflows, reducing the cost of contact service, and creating a unique customer experience. Our experienced dialogue designers, chatbot developers, NLP experts, chatbots coaches, and quality assurance specialists have years of experience in sales, service, and the digital transformation of communication channels of medium, small and large corporations.

Our experience
Our mission

 

Our mission

To help innovative-minded companies apply the latest technology to accelerate business growth in a rapidly changing digital economy. Our goal is to break the status quo in the world of familiar communication channels.

Support

We are supporters of continuous cooperation because intelligence, including artificial, requires constant training. Without the help of "teachers", the tool becomes ineffective. Our specialists throughout the project’s life cycle will ensure the current state of the knowledge of the chatbot, and the questions that your assistant cannot answer will be unimportant.

Support

 

Technologies

 

Technologies

We are an artificial intelligence development company and use the most advanced technology. The key element in building chatbots is the AI mechanism, and the Natural Language Processing (NLP) technology itself. Dialogflow and wit.ai have proven to be one of the most advanced platforms. But the key element is primarily an expert who works with technology. After all, the likelihood that you, as the owner of an expensive car, will entrust it to a novice, is unlikely. You need an expert.